Our first external visitor

Dear All,

We are happy that our first external visitor (other than an Utsavite) landed on the blog during his internet reading on Ashiana. We are reproducing here our interaction with him over email as it might interest our blog readers.

UF

On Thu, Jul 19, 2012 at 12:31 PM, Priyank Sanghavi wrote:

Hello,

I came across your blog at http://ashianautsav-experiences.blogspot.in/. I would want to hear more about your experiences. Can I call you at a time convenient to you?

Thanks,
Priyank

On Thu, Jul 19, 2012 at 12:43 PM, AshianaUtsav Friends wrote:

Thanks for your interest Priyank. Do you want to buy or rent in utsav or is your interest different from that ? 

Utsav Friends

On Thu, Jul 19, 2012 at 12:51 PM, Priyank Sanghavi wrote:

My interest is different from that. I am a stock market investor and was planning to invest in their shares. Would want to hear about customer experiences.

Thanks,
Priyank

On Thu, Jul 19, 2012 at 1:31 PM, AshianaUtsav Friends wrote:

Well, the blog tells you those experiences. The blog is not so much focused on the quality of construction (which is OK except for their sewage systems which appear to be in a failed state in Ashiana Village and Ashiana Aangan, their two latest offerings in bhiwadi), but on the quality of maintenance. There AHL/VML probably do only half as well as DLF though an exact comparison has not been made. 

Contract labour attendance in the Bhiwadi colonies of Ashiana (there are several of them) where Utsav is also situated, fluctuates throughout the year, and new, untrained workers form the majority of the workforce. So security, housekeeping and horticulture services, staffed entirely by contract labour, including strangely their supervisors (which are from the same contractor as the labour), have an indifferent service quality. 

It is rare that staffing is full, and even when it is full, the quality of supervision is so low that the expected service standard is rarely reached. As the rates of maintenance are robust and VML seem focused on profitability rather than good service provision, the customers are often an irritated lot. Although AHL/VML still seem better than many other options. 

The latest bill for June'12 in Utsav is nearly Re. 1 per sq ft fixed maintenance, and Rs. 1.5 total maintenance, which includes besides fixed, capital fund contribution, common power reimbursement and generator payments.  

Utsav Friends 

On Thu, Jul 19, 2012 at 2:38 PM, Priyank Sanghavi wrote:

Thank you so much to take out time to write this. I appreciate it.

Regards,
Priyank

On Thu, Jul 19, 2012 at 5:48 PM, AshianaUtsav Friends wrote:

Thank you for your acknowledgement. We looked you up at http://www.blogger.com/profile/04238522807316326115 

We were happy you found us on the web. We were curious to find out what search words got you to come to the blog ? 

UF 

On Thu, Jul 19, 2012 at 5:58 PM, Priyank Sanghavi wrote:

That was very pro-active of you. I was making a general search about Ashiana when I landed onto your blog.

Regards,
Priyank